Supervisory and Project Management Roles at PDC

Assisted in process development & implementation of new software                                                                                                                                           2012-2013 

•         Participant in the evaluation process at management level
                  of three different software systems

•         Participant in the core process development team

•         Designated Super-User for Service Department

                    Wrote all Service Standard Operating Procedures
                    Trained all Service Shop personnel

Covered maternity leave for electrical division admin                             2010

•     Created service orders

•     Coordinated recapping service orders for billing review

•     Invoiced all billing

Set up software demonstration for managerial review                        2009

•     Coordinated with ACS Master for a demonstration of their system

•     Used Outlook to schedule the meeting with all departments

•     Set up internet connection and meeting space

Attended EASA International Convention in Dallas, TX                        2008

•     Coordinated registration for myself and CEO

•     Arranged travel arrangements for myself and CEO

•     Attended educational workshops

•     Previewed product demonstrations in exhibit hall

Set up training workshop for shop personnel                                        2007

•     Coordinated with Loctite Company for training

•     Coordinate shop schedule for personnel to attend

•     Order and organize lunch for attendees

Supervised the Freeport, IL repair shop division with reorganization    2003

•     Wrote current procedures

•     Trained administrator in current procedures

•     Streamlined inbound/outbound process for repairs

•     Streamlined billing process

Covered maternity leave for electrical/panel shop division administrator 2002

•     Created service orders and jobs

•     Coordinated recapping service orders and jobs for billing review

•     Invoiced all billing

Assisted in converting over to new computer software system                2001

•     Attended training in Chicago for new system

•     Point person for troubleshooting in service module

•     Contact systems administrator and assisted with solutions

Supervised Monroe electrical/panel shop divisions with reorganization  1999

•     Wrote current procedures

•     Trained administrator in current procedures

•     Coordinated new procedures with management

•     Streamlined approval process for billing

Assisted in converting over to new computer software system                 1994

•     Entered data into new computer system